About Coastal Community Credit Union

Building relationships to improve your financial health and enrich your lifeā€¦

For over 70 years, Coastal Community Credit Union (CCCU) has been helping Islanders and their families lead more financially successful lives. As a result of the trust and support shown to us, CCCU has grown to become the largest Vancouver Island-based financial services organization. We’re also among the top 20 largest credit unions in Canada when measured by asset size.

From up, down and across the Islands, Coastal Community operates a network of 24 credit union locations and 16 insurance offices. To lessen the distance between you and our experts, we also provide Interactive Teller Machines, a web chat service, plus our Island-based member and client contact centre (1.888.741.1010)—and all with extended hours of service.

In addition, all of Coastal Community’s operations, Board of Directors, and its 600+ employee team are based on Vancouver Island and the Gulf Islands, with all decisions made locally. We’re helping to build stronger and more prosperous Island communities through our community giving and also through the local financial services and expertise we provide each day through our family of companies:

Coastal Community Credit Union – providing a full range of products and services in personal, business, and commercial banking.

Coastal Community Insurance Services (2007) Ltd. - offering both personal and commercial insurance solutions, customized to fit your needs.

Coastal Community Private Wealth Group - a division of Coastal Community Financial Management Inc. Coastal Community’s Private Wealth Group is an elite wealth management advisory firm.  

Did you know?

Credit unions are the best at Customer Service Excellence and Branch Service Excellence among all financial institutions in Canada*

Depositors are 100% protected, with protection provided by the Credit Union Deposit Insurance Corporation of British Columbia

Coastal Community was the first to bring Interactive Teller Machines (ITMs) to Vancouver Island. Our ITMs provide extended hours of live teller service including early mornings and evenings

*2018 Ipsos Financial Service Excellence Awards

Who We Are

Meet our Board of Directors, learn more about who we are, our commitment to community and more.


We're always looking for exceptional talent to add to our 600-person-strong team. Learn how you can grow your career with us.

Corporate Reports & Media Centre

Read all about us in the Media Centre.

Online Policies

The Legal, Privacy, Accessibility, Internet Security and Browser Requirement policies and disclosure statements that guide the usage of our website.  

Contact Us

Do you have questions or comments about our products or services, or do you need technical support? Contact us, we're listening.


 *Insurance services provided through Coastal Community Insurance Services (2007) Ltd.

**Financial planning and investment services provided through Coastal Community Financial Management Inc.


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