Contact Coastal Community

We’re here to help, where and when it suits you 

Member and Client Service



Book banking services  appointment

Book an appointment to discuss day-to-day banking


Call Us

Call our Relationship Centre toll-free in Canada and USA to discuss your banking needs

Mon-Fri: 8:30am-7pm
Sat: 8:30am-4pm


Book an appointment with a Wealth Advisor

Clients are being served by phone through our Private Wealth Group team


Request an insurance expert to call you

Use our callback service to avoid waiting on hold


All of our locations are open for you to visit



Email us and we’ll respond by the next business day


Online Form

Fill out this form for product or technical support or to give some feedback



Monday - Friday 8 to 7
Saturday 8:30 - 4


General Mailing Address

Coastal Community Credit Union
220-59 Wharf Street
 Nanaimo, BC
V9R 2X3

Connect with Coastal Community Private Wealth Group

Ready to plan for the future?

Connect with us

Ask a question, leave a review, or check to see what's happening


Questions about your Coastal Community Collabria Credit Card?

Talk to a Collabria support representative


Lost or stolen MemberCard?

Report a lost or stolen MemberCard 24/7

Connect with Coastal Community

We're here for you.