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Contact Coastal Community

We’re here to help, where and when it suits you 

Member and Client Service




Call our Relationship Centre toll-free in Canada and USA


Monday - Friday 8 to 7
Saturday 8:30 - 4


Contact your nearest branch to set up an appointment



Email us and we’ll respond by the next business day

Online Message

Send us a message if you have a product question, need technical support or want to give some feedback


General Mailing Address

Coastal Community Credit Union
220-59 Wharf Street
 Nanaimo, BC
V9R 2X3

Connect with Coastal Community Private Wealth Group

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Questions about your Coastal Community Collabria Credit Card?

Talk to a Collabria support representative


Lost or stolen MemberCard?

Report a lost or stolen MemberCard 24/7

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