e-Statements

Available 24/7 and always FREE!

Tired of receiving those pesky account statements in the mail every month, only to file them away – or even throw them away? Forget the paper, forget the filing – we already file your statement as an e-Statement! To view your statements onlinelog on to MemberDirect online banking, visit the My Accounts tab from the left-side menu, and click View e-Statements.

If you are not yet signed up for online banking and would like some assistance, visit any branch, use our website WebChat or call our Relationship Centre Toll-free at 1.888.741.1010. They’ll be happy to help!

Benefits of E-Statements

  • Always accessible for free, while monthly paper statements will incur a $2.50 monthly fee in the currency of the account (please note quarterly paper statements remain free);
  • Quicker access to e-statements compared with mailed statements;
  • The ability to download transaction history which can be used/analyzed with popular personal accounting software;
  • Remaining available online for 7 years.

Ready To Opt Out of Your Paper Statements?

  1. Login to online banking
  2. Select Profile and Preferences from the left-side menu
  3. Click on Statement Options
  4. Select Do not mail paper statements and continue

One of our experts in any of our branches, on our website WebChat or through our Relationship Centre would also be pleased to help you opt out!

Alerts

Alerts are a great way to help you stay up-to-date on your financial information. Follow these simple steps to sign up for account alerts:

  1. Login to online banking
  2. Select Messages and Alerts from the left-side menu
  3. Click Get Started Today
  4. Review and set up alerts to be notified of activity in your accounts

 

 

Security and Protection.
Access your e-statement through our secure online banking site. With your individual login you're in control of who has access to view your statements, protecting you from potential loss, identity theft or mail fraud that could occur with paper statements.