Telephone Banking

Enjoy the convenience and flexibility of banking by phone, 24 hours a day, 7 days a week. With Member Link, you can bank from the comfort of your home, office or car – anywhere you have access to a touchtone or cellular phone.

Pay Bills and More

Almost anything you can do at a branch, you can do with Member Link:

  • Pay bills (including postdated bills)
  • Transfer funds between accounts (even between your account and the account of another member)
  • Make RRSP contributions
  • Check account and loan balances
  • Stop payment of cheques
  • Obtain information on interest rates and foreign exchange rates
  • Request fax-back of statement information to your home or business
  • Set up which bills you want to pay by phone (from over 1,000 vendors)

Free Access

Signing up for Member Link telephone banking is free and there are no monthly access fees.
Nominal fees may apply for bill payments and transfers, depending on your account. These fees are less than you would pay if writing a cheque or paying in-branch. All transaction fees are waived on Access Plus, Golden Access Plus or Express Plus Packages.

Sign up Today

Member Link is the fast and simple way to do your banking. And getting started is easy. Simply visit your local branch and we'll set you up.

When you sign up for Member Link you select your own Personal Access Code (PAC).This confidential code allows you to access your financial information for both Member Link telephone banking and MemberDirect® internet banking.

We can answer your questions and sign you up for Member Link telephone banking in minutes.

24-Hour Banking is Just a Call Away  

Ready to start banking with Member Link? Once you are registered, call the following local or toll-free numbers to access your accounts and start enjoying the flexibility and convenience of telephone banking today:
Toll-free 1-888-741-4040