Interactive Teller Machine

We have brought a whole new kind of financial service to Island communities.

Thanks to innovative video technology, our friendly and helpful personalized service and expertise is more convenient than ever.

Interactive Teller Machine (ITM)

Pick up the handset, and you'll instantly be face-to-face with a Coastal Community expert.  Because your transactions will be handled by a real person, you can ask questions and get immediate answers.  And ITMs can do a lot more than conventional bank machines, including:

  • Account inquiries
  • Cash and cheque deposits
  • Cheque cashing
  • Cash and coin withdrawals
  • Transfer between accounts
  • Bill payments
  • And more!

Concierge Service

When you come into the Duncan or Nanaimo Harbourfront Branch, you'll be greeted by a Coastal Community expert to help you get started and answer your questions.

We're Open Longer

Best of all, the Interactive Teller service offers extended hours of person-to-person banking:

Monday to Friday - 8AM to 8PM  |  Saturday - 8:30AM to 4PM

In FIVE Island Locations!