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Accessibility for all

​Coastal Community is committed to ensuring our online services are as accessible as possible to all users.

Ensuring access for all

We believe in making your online experience easy and comfortable.

Here is what we do

  • Follow best practice guidelines for building accessible websites set out in World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.0.
  • Provide a “skip to content” link at the top of all pages to quickly access content while avoiding headers and navigation
  • Create webpages that allow visually impaired users to navigate the site effectively with a screen reading aid.
  • Create webpages that allow customizable browser settings

Here is what you can do

  • Ensure you are using supported browsers
  • Adjust your browser settings to meet your needs
  • Enable high contrast screen
  • Have the words on the screen read out loud





Supported browsers to maximize your online banking experience

To ensure the best experience we recommend using the latest supported browsers

  • Microsoft Internet Explorer: Download the latest version of Internet Explorer.
  • Firefox: Download the latest version of Firefox.
  • Safari: Download the latest version of Safari.
  • Google Chrome: Download the latest version of Google Chrome.

Biometric Login

​Internet Explorer is the only browser that supports our biometric logins like thumb prints or facial recognition. Biometric login is required to access some aspects of  Business Online Banking.


Supported Standards

​For our technically inclined users, the particular specifications that we support are XHTML 1.0 Transitional, CSS 1.0 and 2.0, DOM Level 1 and 2, and ECMA Script (JavaScript). The site will work using all the browsers that correctly implement these specifications.


128-Bit Secure Sockets Layer (SSL) Encryption

​To ensure your information is secure, your browser must also support 128-bit Secure Sockets Layer (SSL) encryption to access our services. Please download the appropriate encryption support from your browser's supplier if you don’t have this type of secure encryption.



​To use our online banking services, you must enable your browser to accept cookies. Detailed information on our use of cookies is available in our Privacy Policy.  For more information on enabling and disabling cookies, please refer to your browser's Help section or documentation. 



​To use our online banking services, you must change your browser and/or device settings to enable JavaScript. For more information on enabling JavaScript, please refer to your browser's Help section or documentation. 


Hardware configurations

​We have no minimum hardware requirements; however, certain minimum requirements may be specified by the browser you are using.