Ensuring access for all
We believe in making your online experience easy and comfortable.
Accessibility for all
Coastal Community is committed to ensuring our online services are as accessible as possible to all users.
Here is what we do
- Follow best practice guidelines for building accessible websites set out in World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.0.
- Provide a “skip to content” link at the top of all pages to quickly access content while avoiding headers and navigation
- Create webpages that allow visually impaired users to navigate the site effectively with a screen reading aid.
- Create webpages that allow customizable browser settings
Here is what you can do
- Ensure you are using supported browsers
- Adjust your browser settings to meet your needs
- Enable high contrast screen
- Have the words on the screen read out loud
Browsers
Supported browsers to maximize your online banking experience
To ensure the best experience we recommend using the latest supported browsers
- Microsoft Internet Explorer: Download the latest version of Internet Explorer.
- Firefox: Download the latest version of Firefox.
- Safari: Download the latest version of Safari.
- Google Chrome: Download the latest version of Google Chrome.
Biometric Login
Internet Explorer is the only browser that supports our biometric logins like thumb prints or facial recognition. Biometric login is required to access some aspects of Business Online Banking.
Supported Standards
For our technically inclined users, the particular specifications that we support are XHTML 1.0 Transitional, CSS 1.0 and 2.0, DOM Level 1 and 2, and ECMA Script (JavaScript). The site will work using all the browsers that correctly implement these specifications.
128-Bit Secure Sockets Layer (SSL) Encryption
To ensure your information is secure, your browser must also support 128-bit Secure Sockets Layer (SSL) encryption to access our services. Please download the appropriate encryption support from your browser's supplier if you don’t have this type of secure encryption.
Cookies
To use our online banking services, you must enable your browser to accept cookies. Detailed information on our use of cookies is available in our Privacy Policy. For more information on enabling and disabling cookies, please refer to your browser's Help section or documentation.
JavaScript
To use our online banking services, you must change your browser and/or device settings to enable JavaScript. For more information on enabling JavaScript, please refer to your browser's Help section or documentation.
Hardware configurations
We have no minimum hardware requirements; however, certain minimum requirements may be specified by the browser you are using.
Connect with Coastal Community
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Together, let's do great things.
Coastal Community Credit Union acknowledges that we are located on the Lands of the Coast Salish, Nuu-chah-nulth and Kwakwaka’wakw ancestors and families, whose historical relationships with the Land continue to this day. We are grateful to have the opportunity to live, learn, work and play in their traditional and unceded territories.
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