FIRST HOME SAVINGS ACCOUNT (FHSA)
Learn how an FHSA can help you save for a mortgage.
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Credit Cards
Mortgages
Loans & Credit Lines
APPLY FOR A LOAN UP TO $20K
APPLY FOR A LOAN UP TO $20K
Existing members can apply online for a personal loan up to $20,000. Simply log in to online banking, click Account Services and Apply for Loan.
Report a lost or stolen card
Call our support teams right away— available 24/7 all year round
Membercard
Has your Member Card been lost or stolen?
Contact our support team right away
During business hours: 1-888-741-1010 (Monday-Friday 8am-7pm, Saturday 8:30am-4pm)
After hours: 1-888-277-1043 (From Canada and the US - Call Direct)
After hours: 1-778-762-4649 (From outside Canada and the US - Call Collect)
Mastercard
Has your MasterCard® been lost or stolen?
Contact Collabria MasterCard® support team right away
From Canada and US: 1-855-341-4643
International Collect: 1-647-252-9564
Cardwise online or mobile app: You have the option to turn off your card if it’s misplaced or report the card lost or stolen without having to call in—you can download the Cardwise app from the App Store or get it on Google Play
What to do next
Take these steps to protect yourself after reporting your missing card:
- Review your account activity and notify us of any unauthorized transactions
- Replace your card and get a new PIN
- Monitor your accounts to ensure no further unauthorized transactions have been placed
CARD SECURITY
Easy ways to keep your credit cards safe
It’s very important to keep your credit card secure. Here’s four steps to follow
- Step 1: Sign up for real-time fraud text alerts
- Step 2: Frequently monitor your card history for unusual activity
- Step 3: Don’t auto-save your credit card and other personal data
- Step 4: Use tap payment to reduce the risk of shoulder surfing or skimming
Connect with Coastal Community
We're here for you.
SECURITY & PRIVACY
Together, let's do great things.
Coastal Community Credit Union acknowledges that we are located on the Lands of the Coast Salish, Nuu-chah-nulth and Kwakwaka’wakw ancestors and families, whose historical relationships with the Land continue to this day. We are grateful to have the opportunity to live, learn, work and play in their traditional and unceded territories.
© Copyright 2025 Coastal Community Credit Union