Easy, convenient banking – ​where and when you want

Manage your finances the way it suits you. 

Bank your way, every day


Putting the power of choice into when, where and how you want to take care of your finances. Online or on-the-go, we have banking tools that will fit your lifestyle.

IN-PERSON FINANCIAL SERVICE

Our team of experts is here to help

Come visit us (including Saturday service at many of our branches) for personalized service and helpful advice. Our in-branch team of experts is here to help.

24 credit union branches:

  • Throughout Vancouver Island — From Port Hardy to Victoria, and from the West Coast to the Discovery Islands
  • One-stop banking — Loans, investments, insurance, financial planning — find it all under one roof.
  • Local experts — Our team has unique insights and expertise that can only come from living right here.

ONLINE BANKING

Get more out of your online experience

A convenient and secure online banking service that brings the branch to wherever you are. With its many extra features, it's also an important source of info for you.

Bank online — and then some:

  • Pay bills, send money via Interac e-Transfer & view account activity with just a click of the mouse
  • Get Coastal Community messages, access your eStatement — even vote in our annual Directors Election
  • Have a question about your finances? Access our chat service to speak directly to an expert

MOBILE BANKING

Account access — anytime, anywhere

Everyday banking where and when it suits you. You can deposit a cheque, send money or pay a bill — all from the palm of your hand.

The convenience of mobile banking:

  • Send and receive money via Interac e-Transfer
  • Instant cheque deposits using your smartphone
  • Check your balances so you always know where you stand

Interactive Teller Machines

INTERACTIVE TELLER MACHINES

ATM meets FaceTime for live teller service

We call them Interactive Teller Machines (or ITMs) because they let you interact directly with our banking experts using live video technology. If the branch is closed or the line up’s too long, use our ITMs (at select locations) to take care of almost all of your day-to-day banking needs.

Branch service in ATM form:

  • Deposit cash or cheques or make a withdrawal
  • Pay bills or transfer funds
  • Get answers to your financial questions, all with a warm & friendly smile

4000+ ATMS

Fee-free ATM deposits and withdrawals

Whether you're taking money out or depositing cheques, say goodbye to pesky surcharges with our large cross-country ATM network. Download the locator app to find ATMs fast.

24 credit union branches:

  • Fee-free  — Access your cash with no surcharges at over 4000+ Exchange ATMs across Canada
  • Deposits too! — Pay no surcharges for withdrawals, deposits and balance inquiries
  • ATM locator app — Find a fee-free ATM anytime online or via the app

DEBIT CARDS

Pay easily, no matter where you are

Our debit cards, known as MemberCards, let you pay in-store with a tap or online with Interac Online. Funds come straight from your account, so you can easily track your finances.

Your easy way to pay:

  • Accepted around the globe — Use your debit card to pay in-store almost anywhere
  • Pay with a tap with Interac Flash — Pay for your purchases with a simple tap at the till
  • Pay online — Use your debit card to pay with select online merchants and government agencies

OVER THE PHONE

Service over the phone, even after hours

Call our Island-based contact centre toll-free at 1.888.741.1010 to get expert service with extended hours. There's a call back feature for even more convenience.

Open 8 to late to help you:

  • Convenient hours — Access our experts over the phone weekdays 8am-7pm and Saturdays until 4pm
  • Personal service  — Loans, investments, an account inquiry...you name it, we can help
  • Get advice — When you have an investment question, we can help or connect you with someone who can

PAY FAST WITH TAP

Want a faster and more convenient way to pay for your everyday purchases?

For a quick and secure way to pay for purchases under $250, just tap your Interac FLASH enabled MemberCard at the check out.

Coastal Community Credit Union is committed to adhering to the Code of Conduct of the Credit and Debit Industry in Canada.

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