FIRST HOME SAVINGS ACCOUNT (FHSA)
Learn how an FHSA can help you save for a mortgage.
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Credit Cards
Mortgages
Loans & Credit Lines
APPLY FOR A LOAN UP TO $20K
APPLY FOR A LOAN UP TO $20K
Existing members can apply online for a personal loan up to $20,000. Simply log in to online banking, click Account Services and Apply for Loan.
Investing & Retirement
Easy, convenient banking – where and when you want
Manage your finances the way it suits you.
Bank your way, every day
Putting the power of choice into when, where and how you want to take care of your finances. Online or on-the-go, we have banking tools that will fit your lifestyle. Connect with us now to get started.
IN-PERSON FINANCIAL SERVICE
Our team of experts is here to help
Come visit us (including Saturday service at many of our branches) for personalized service and helpful advice. Our in-branch team of experts is here to help.
24 credit union branches:
- Throughout Vancouver Island — From Port Hardy to Victoria, and from the West Coast to the Discovery Islands
- One-stop banking — Loans, investments, insurance, financial planning — find it all under one roof.
- Local experts — Our team has unique insights and expertise that can only come from living right here.
ONLINE BANKING
Get more out of your online experience
A convenient and secure online banking service that brings the branch to wherever you are. With its many extra features, it's also an important source of info for you.
Bank online — and then some:
- Pay bills, send money via Interac e-Transfer & view account activity with just a click of the mouse
- Get Coastal Community messages, access your eStatement — even vote in our annual Directors Election
- Have a question about your finances? Access our chat service to speak directly to an expert
MOBILE BANKING
Account access — anytime, anywhere
Everyday banking where and when it suits you. You can deposit a cheque, send money or pay a bill — all from the palm of your hand.
The convenience of mobile banking:
- Send and receive money via Interac e-Transfer
- Instant cheque deposits using your smartphone
- Check your balances so you always know where you stand
INTERACTIVE TELLER MACHINES
ATM meets FaceTime for live teller service
We call them Interactive Teller Machines (or ITMs) because they let you interact directly with our banking experts using live video technology. If the branch is closed or the line up’s too long, use our ITMs (at select locations) to take care of almost all of your day-to-day banking needs.
Branch service in ATM form:
- Deposit cash or cheques or make a withdrawal
- Pay bills or transfer funds
- Get answers to your financial questions, all with a warm & friendly smile
4000+ ATMS
Fee-free ATM deposits and withdrawals
Whether you're taking money out or depositing cheques, say goodbye to pesky surcharges with our large cross-country ATM network. Download the locator app to find ATMs fast.
24 credit union branches:
- Fee-free — Access your cash with no surcharges at over 4000+ Exchange ATMs across Canada
- Deposits too! — Pay no surcharges for withdrawals, deposits and balance inquiries
- ATM locator app — Find a fee-free ATM anytime online or via the app
DEBIT CARDS
Pay easily, no matter where you are
Our debit cards, known as Member Cards, let you pay in-store with a tap. Funds come straight from your account, so you can easily track your finances.
Your easy way to pay:
- Accepted around the globe — Use your debit card to pay in-store almost anywhere
- Pay with a tap with Interac Flash — Pay for your purchases with a simple tap at the till
- Pay with your phone — Add your card to your mobile wallet and pay with a tap from your device
OVER THE PHONE
Service over the phone, even after hours
Call our Island-based contact centre toll-free at 1.888.741.1010 to get expert service with extended hours. There's a call back feature for even more convenience.
Open 8 to late to help you:
- Convenient hours — Access our experts over the phone weekdays 8am-7pm and Saturdays 8:30 until 4pm
- Personal service — Loans, investments, an account inquiry...you name it, we can help
- Get advice — When you have an investment question, we can help or connect you with someone who can
PAY FAST WITH TAP
Want a faster and more convenient way to pay for your everyday purchases?
For a quick and secure way to pay for purchases under $250, just tap your Interac FLASH enabled Member Card at the check out.
Coastal Community Credit Union is committed to adhering to the Code of Conduct of the Credit and Debit Industry in Canada.
Connect with Coastal Community
We're here for you.
SECURITY & PRIVACY
Together, let's do great things.
Coastal Community Credit Union acknowledges and respects that we are located on the Lands of the Coast Salish, Nuu-chah-nulth and Kwakwaka’wakw ancestors and families, whose historical relationships with the Land continue to this day. We continue to work toward building relationships with the Indigenous Peoples of this Land.
© Copyright 2025 Coastal Community Credit Union