FIRST HOME SAVINGS ACCOUNT (FHSA)
Learn how an FHSA can help you save for a mortgage.
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Credit Cards
Mortgages
Loans & Credit Lines
APPLY FOR A LOAN UP TO $20K
APPLY FOR A LOAN UP TO $20K
Existing members can apply online for a personal loan up to $20,000. Simply log in to online banking, click Account Services and Apply for Loan.
Investing & Retirement
Protect yourself from fraud
Here's how you can safeguard your passwords, devices and accounts
How to spot and stop fraud
Learning how to recognize fraud is the first step to protecting yourself. Here are some scenarios to watch out for:
- Phone, text or email requests for banking details, including your PAC or PIN, are fraudulent. Don’t respond!
- Links or attachments in an email or message should always be treated as suspicious and never clicked on
- Phishing scams will often order you to “unlock” or “verify” your account. Coastal Community will never ask you to do this
- Reputable businesses or government agencies will never threaten, coerce or ask to be paid by wire transfer, e-transfer or gift card
Protect your passwords
- Never reveal your Personal Access Code (PAC) or ATM Pin
- Change your passwords frequently
- Use strong and unique passwords
- Update your security questions and select answers that can’t be found on social media or guessed by an attacker
- Do not write your passwords down
- Do not store your passwords in a file on your computer. Use a password app on your smartphone instead
Protect your devices
- Back up all your important data
- Update your anti-virus and anti-malware protection regularly
- Do not disable your firewall
- Always update to the latest operating system, security patches, software or app upgrade
- Use a modern browser and do not install unknown software or apps
- Physically protect your mobile devices (do not leave them in your car or on a table)
- Set up a short timeout to auto-lock your mobile device
Protect your accounts
- Use tap payment technology wherever possible. This reduces attempts at spying on your info or skimming your card
- Sign out of online banking after each session
- Monitor your account activity frequently — set up banking alerts
- Sign up for Coastal Community account activity alerts to monitor for unusual activity
- Set up AutoDeposit to avoid wondering if that Interac e-Transfer you received is legitimate
Public Wifi & Public Computers
Protect yourself when surfing the internet in a public place.
PUBLIC WIFI
- Be sure you know whose network you are connecting to
- Use two-factor authentication to increase the security of your accounts
- Make sure you have disabled file sharing
- Switch to cellular data for online banking and e-shopping
PUBLIC COMPUTERS
- Only visit reputable sites using “incognito” tabs
- Adjust preferences to not cache the pages you view
- Close all sessions when done. Do not let the browser remember passwords or auto-fill forms
- Close all sessions when done. Do not let the browser remember passwords or auto-fill forms
From the Learning Centre
Stay informed and protect yourself - explore these fraud prevention articles from the Learning Centre, featuring expert tips to help you avoid common scams
Beware of online marketplace scams
Avoid being caught by scams like fraudulent e-Transfers or debit requests.
How to spot phishing scams
Phishing scams trick you into sharing passwords or personal details - learn how to stay safe.
How to avoid grandparent scams
Watch out for scammers who warn your grandchild's in danger if you don't act fast.
Watch for online investment scams
Beware of scammers who con you to invest big - then vanish with your money.
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SECURITY & PRIVACY
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Coastal Community Credit Union acknowledges and respects that we are located on the Lands of the Coast Salish, Nuu-chah-nulth and Kwakwaka’wakw ancestors and families, whose historical relationships with the Land continue to this day. We continue to work toward building relationships with the Indigenous Peoples of this Land.
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