Board Of Directors

2016-2017 Board of Directors

2016-17 Board of Directors(From left to right: Doug Lang, Susanne Jakobsen, Terry Law, John Newall, Lynne Fraser, Dominique Roelants, Melissa Anderson, Michael Mascall, Cheryl Tellier, Evelyn Clark)
Coastal Community’s Board of Directors plays an important part in governing the largest credit union based on Vancouver Island and the Gulf Islands. Each of our Directors uses their expert skills, knowledge and abilities to help Coastal Community achieve its vision of being the leaders in building relationships that enrich people’s lives, improve financial health and build healthier communities. Learn more about your 10-person Board of Directors through their bios below. If you have any questions for the Board or for an individual Director, please email

Melissa AndersonMelissa Anderson

Current Term: 2016-2019

In her new role as Board Director, Melissa has both experience and expertise that will serve her well, including skills related to information technology, business analysis and change management. Melissa understands that a healthy Coastal Community means strength and leadership in three key areas: People, Profit & Planet. Over and above her Board duties, the Certified Change Management Practitioner is also happy to help in her community through her tutoring services as well as by volunteering at her children’s schools. 

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Evelyn ClarkEvelyn Clark, Vice Chair
Current Term: 2016-2019

Evelyn has been a credit union member and supporter all her life. Since 1991 in Sointula, she’s been a Director because it allows her to live by her principles and assist with keeping rural communities strong by having local, democratic financial institutions.

Evelyn currently serves as the Board Vice-Chair and Chair of the Human Resources Committee, and she is proud of their many accomplishments. The Credit Union has been celebrated as one of Canada’s Top Employers, and has been recognized for exceptional innovation by its peers. Coastal Community continues to find ways to be efficient in today’s new banking reality.

Evelyn has been married for over 25 years and has two grown sons. Since 1999 she’s worked in community economic development and understands the challenges that face Vancouver Island.  

With changing economic realities, a more focused regulatory environment and increased competition, it’s important that Coastal Community maintains a forward-looking, innovative board and staff to lead the organization to continued success. Evelyn is proud to be a member of that team.

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Lynne FraserLynne Fraser
Current Term: 2015-2018

Lynne is a strong believer in the credit union and co-operative systems. She’s seen first-hand the wonderful synergies that happen in communities when a strong and well supported credit union takes a leadership role. She believes our Credit Union has a dynamic and caring employee team, a branch network that promotes strategic economic development, and is committed to making a difference in the lives of our members, employees and communities.

Lynne is grateful to serve on the Coastal Community Board of Directors, and to be a part of a great team and a great membership organization.

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Susanne JakobsenSusanne Jakobsen, Board Chair
Current Term: 2014-2017

Susanne has been a member of Nanaimo’s business community for 28 years, experience that has served her well in matters that pertain to enterprise risk management, responsible fiscal practices and corporate management.
As Board Chair she works closely with the Board to provide oversight and strategic direction, in addition to looking out for our members’ best interests. Susanne is dedicated to improving governance practices and found it gratifying when the Board received national recognition for their leadership in co-operative governance by the Canadian Co-operative Association.

Susanne also maintains a strong community mindedness that has led her to serve as a Director with Crimestoppers, Executive Director and Treasurer of Moonshine Cove Yacht Club, and as a member of the Woodgrove Centre Advisory Committee. She also volunteers for the Canadian Cancer Society.  

Susanne believes whole heartedly in loyalty to members, continuing to live our vision of strengthening our member, client and employee relationships, and making a difference in the communities we’re so fortunate to call home.   

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Terry LawDoug Lang
Current Term 2014-2017

Mr. Doug Lang is a professional accountant with years of executive management experience in local governments. He was also the Corporate Services Director and Chief Financial Officer for the City of Campbell River. As a member of the executive management team, Doug was responsible for five municipal departments: Financial Services, Legislative Services, By-law Enforcement & Property Services, Materials Management, and Information Services. In his capacity at the City of Campbell River, Doug was involved in human resources and developing compensation plans for the union and executive management. He was also responsible for developing the risk management plan for the city and setting the direction on information technology. Doug brings a wealth of experience in corporate governance, having served on credit union boards and committees as well as public companies. He has also volunteered his extensive skills in his community through by being a part of the Board of the Campbell River Community Foundation.

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Terry LawTerry Law
Current Term: 2014-2017

A Coastal Community member for the past 20 years, Terry has a keen interest in promoting the island region, thanks in part to his extensive travel industry experience and the 37 years spent as a local business man. Terry has owned both Pathfinder Travel and Associated Travel, and was involved with the Comox Valley Airport Commission.

Along with his Board duties, Terry now works in his original field of education, the culinary arts. He enjoys being the weekend, holiday and relief cook with Nova Pacific Care in both Qualicum Beach and Comox.  He has also lent his efforts to the Comox Valley Chamber of Commerce, Tourism Comox Valley, the Beaufort Association for the Mentally Handicapped, and as a Foster Parent. For Terry, it’s an honour to be a part of the local credit union movement, which he views as the cornerstone of his community.

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Michael MascallMichael Mascall
Current Term: 2015-2018

Michael’s professional background includes extensive economic experience, having worked as an economist for PricewaterhouseCoopers, the World Bank and various government departments over the span of 35 years.

Michael has been connected to credit unions and co-operatives for almost three decades, and has also served as vice-chair of the Guelph Campus Co-op. He was a founding chairperson of the Quadra Island Conservancy and a founding Director of the BC Land Trust Alliance. His interest for social change and land-use processes has led him to volunteer for, among others, the Sierra Club of BC and the Campbell River Hospice.

Michael is also committed to the use of Corporate Social Responsibility (CSR) and more community engagement, and all in the spirit of making members feel more secure.

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John NewallJohn Newall
Current Term: 2015-2018

John was first elected to the board of Parksville and District Credit Union in 1996. At that time they were one of many small, community-based Credit Unions in the province. Since then John has helped to steer our Credit Union through several mergers so that today, Coastal Community has become the largest community-based credit union on Vancouver Island.

As a Director, John has served on every committee of the Board throughout the years. He has also served as Chair of the Board for ten of his 18 years. Through ongoing education and seminars he continues to build on his experience in order to stay informed of the relevant issues facing credit unions today.

John believes that Coastal Community can play an important role in our communities by continuing to provide relevant services to both our new and potential existing members and clients.

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Dominique RoelantsDominique Roelants
Current Term: 2016-2019

Newly elected to Coastal Community’s Board of Directors, Dominique is ready to apply his extensive background (as a lawyer, computer science instructor and chair of a $3.5 billion pension plan) to his Director role.  Dominique holds a BSc, MSc and PhD in Computer Science and has been practicing law since 2005.  Along with the pro bono legal work he’s done for a number of Island community organizations, Dominque is also a past member of the Board of Vancouver Island University. Dominique is looking forward to ensuring Coastal Community remains a strong, Islands-based credit union.

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Cheryl TellierCheryl Tellier
Current Term: 2014-2017

Cheryl’s involvement with Coastal Community began through a school savings program, and she’s been a dedicated member ever since. Cheryl finds it an honour to be part of a progressive Board and Credit Union.  She has since graduated from the Credit Union Director Achievement program and regularly participates in annual training courses.
Choosing a new leader is an extremely important job. When our past CEO retired, Cheryl chaired the committee responsible for implementing the succession plan. The committee found a strong leader who believes in our employees, and supports Coastal Community’s values while recognizing the importance of community.
In addition to her Director duties, Cheryl is also involved in numerous community organizations. She has a long history of working with her community and on Boards.  Cheryl continues to enjoy working hard on members’ behalf and always keeping in mind the financial well-being of our Credit Union, along with the needs of our members and communities.

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